LEGAL NOTICE FOR MADRIDISTA CARD

Personal data

 We hereby inform you that the data you have furnished in this form, and any other future information furnished by Real Madrid's sponsoring companies or collaborating entities (such as purchase information) shall be included in one or more files owned by Real Madrid C.F. (“Real Madrid”), with registered office in Madrid at calle Concha Espina 1, 28036 (Spain). 

This data shall be processed for the following purposes: to maintain the commercial relationship existing between the parties; to prepare statistics; to manage the registration and deregistration of users; to organise services and events; to manage requests and applications; to prepare customer satisfaction surveys; to send bulletins and magazines; to commercialize products or services; to customise subsequent purchases and browsing; and to send promotional and commercial communications that best suit your buying habits, including electronic communications, about offers and services related to Real Madrid, including both Real Madrid’s own products related to the entity and those sold by third parties with which Real Madrid collaborates. You may object to the sending of promotional and commercial communications by marking the box established for such purpose or by sending an email to the following email address oposicion@corp.realmadrid.com within thirty days from receipt of these Terms.

Therefore, and with the identical purposes mentioned above, provided that you have not stated your objection by marking the box established for such purpose or by sending an email to the following email address oposicion@corp.realmadrid.com within thirty days from receipt of these Terms, by accepting these Terms, we hereby inform you that your data may be transferred to sponsoring companies or collaborating entities of Real Madrid (e.g. the Real Madrid credit/debit card issuer) detailed in the following list http://www.realmadrid.com/sobre-el-real-madrid/el-club/patrocinadores, that shall, in any event, be located in Spain or abroad, including countries that do not offer an equivalent level of data protection as in the European Economic Area (“EEA”), and shall operate in the following business sectors, inter alia: sporting activities; food; sports betting; automotive; drinks; personal care; footwear; e-commerce; audio-visual content; catalogue distribution and sales; household products and perfumery items; electrical; domestic appliances; consumer electronics; energy; temporary employment agencies; financial; hotel and catering; IT; internet; toys; logistics; sports equipment; media; leisure; chemical and petrochemical; watches; health; insurance; telecommunications; mobile telephony; textiles and accessories; transport and travel; videogames. By means of these Terms, we hereby inform you of the first disclosure of your data.

Also, if you wish to receive communications from the Official Online Shop, we hereby inform you that, for such purpose, Real Madrid shall disclose your data to Kitbag Ltd., the company entrusted with the management of the Shop with registered office at Greengate, Middleton, Manchester, England, M24 1FD and with the following email: rservices@realmadridshop.com.

In addition to this, by accepting these Terms, we hereby inform you that Real Madrid may outsource services to third parties located in Spain or abroad, including countries that do not offer an equivalent level of data protection as in the EEA that may access personal data for which Real Madrid is responsible. If you object to the aforementioned outsourcing to companies located outside of the EEA, you may, within thirty days from acceptance of these Terms, notify us of such objection by sending an email to oposición@corp.realmadrid.com. Please take into account that, if you oppose to such processing, the performance of some of the services contracted with Real Madrid may be hindered.

Furthermore, you hereby undertake to notify Real Madrid of any change of your personal data to ensure that it remains up-to-date at all times and contains no errors.

If, by means of this form, you furnish us with the personal data of other individuals, we hereby warn you that you must do so with their consent, having notified them beforehand of the matters contained in this document.

Real Madrid shall not gather or process personal data furnished by you if you are under fourteen (14) years old. Real Madrid reserves the right to verify, using the means it deems appropriate, the age of any users who have furnished their personal data by means of this form, and may deny users under 14 years of age the access to the services offered and proceed with their cancellation and elimination.

You may exercise your rights of access, modification, deletion and objection under the terms of the regulations on data protection by contacting Real Madrid at the following email address: oposicion@corp.realmadrid.com.

Lastly, we hereby inform you that Real Madrid may unilaterally deregister you as a user if it does not receive confirmation of receipt of the electronic bulletins sent by Real Madrid. If this happens, your data shall be removed in accordance with the regulations on data protection.

If you furnish your personal data via the website, Real Madrid reserves the right to use cookies in order to recognise you as a frequent user and customise your use of the website by means of pre-selecting your language, or more desired or specific content. By using cookies Real Madrid is able to recognise the user's browser in order to provide content and offer browsing or advertising preferences to the users' demographic profiles, measure visits and traffic parameters, and monitor the progress and number of hits. For more information regarding cookies please visit our cookies’ policy at http://www.realmadrid.com/legal/politica-de-cookies. Also, you may eliminate cookies; to do so you must consult your browser's user instructions.  

GENERAL USAGE CONDITIONS FOR MADRIDISTA CARD

General Terms and Conditions of the International Madridista Programme

I. Scope of Application, Modification and Acceptance of General Terms and Conditions

I.1 The following may become an International Madridista member: all those supporters of Real Madrid F. C. residing outside Spain who have applied for membership, in one of its three possible modalities, following completion of the International Madridista application form and upon confirmation of payment of the corresponding annual membership fee, or, in the case of current Madridista Fan Club cardholders residing outside Spain, through the payment of their membership fees and inscription into the present collective of International Madridistas, which replaces the former club. Application forms completed by minors must be signed by a parent or guardian, enclosing a photocopy of their National Identity Document and a photocopy of the minor's National Identity Document or similar document that certifies the age of the minor.

I.2 Real Madrid F. C. is the provider of the International Madridista Programme, as well as any other complementary resources; such as “vouchers” and coupons [hereinafter “Promotional Resources”]. Real Madrid F. C offers International Madridista member the described in the appendix “Advantages offered by the International Madridista Programme [hereinafter “Advantages”], as well as access to and enjoyment of the promotions, advantages and additional draws which may be held [hereinafter “Special Advantages”]. The Advantages and/or Special Advantages may be offered by Real Madrid, F. C. or by its collaborating companies, successively, related with or incorporated in the International Madridista Loyalty Programme [hereinafter “Collaborating Companies”]

I.3 These Terms and General Conditions regulate the use and enjoyment of International Madridista Programme membership in any of its versions, of the Promotional Resources and the of the Advantages and/or the Special Advantages.

I.4 The use of Promotional Resources and the enjoyment of the Advantages and/or Special Advantages may be regulated by their own General Terms and Conditions, which will be made available to the International Madridista member and will substitute or complement these General Terms and Conditions.

I.5. The International Madridista Card and the Promotional Resources are personal and non-transferable; the enjoyment of the Advantages and/or the Special Advantages will be limited to International Madridista cardholders whose membership fees have been paid in full.

I.6 Real Madrid F. C. reserves the right to modify or cancel these General Terms and Conditions, with prior notice, if possible, of at least thirty (30) days. Should they be modified, Real Madrid F. C. will indicate the date the modifications come into force.

I.7 All the General Terms and Conditions made available to the International Madridista Member will be deemed to be expressly and voluntarily accepted without reservation, on receipt of the International Madridista Card and/or the Promotional Resources. Similarly, all the General Terms and Conditions made available to International Madridista Member will be deemed to be expressly and voluntarily accepted without reservation, at the time of using the International Madridista Card and/or Promotional Resources and at the time of enjoying the Advantages and/or Special Advantages.

II. Enjoyment of the Advantages and/or Special Advantages.

II.1. In order to enjoy the Advantages and/or Special Advantages the following will be required:

(i) In all cases, a current International Madridista Card must be shown and the accreditation of the International Madridista member's identity.

(ii) Additionally, the completion, exhibition or handing over of current Promotional Resources may be required.

(iii) If appropriate, the Collaborating Companies of the Real Madrid F. C. may have other requirements regarding their business dynamic.

II.2. However, the enjoyment of the Advantages and/or Special Advantages may be subject to their own requirements, which will be made available to the International Madridista member and will substitute or complement the requirements established in the aforementioned point

II.3. The enjoyment of the Advantages and/or Special Advantages may be subject to the restrictions that Real Madrid F. C. and/or its Collaborating Companies may impose on the International Madridista cardholder. This includes but is not limited to; temporary restrictions, such as a maximum period for their enjoyment; quantitative restrictions, such as limiting the number of International Madridista members who may have access to the Advantages and/or Special Advantages; restrictions regarding the access channel, such as availability of the reservation telephone lines or any other restrictions of a similar nature, such as the preferential enjoyment of members.

II.4. Real Madrid F. C. reserves the right to cancel the International Madridista Loyalty Programme, and/or Promotional Resources, and/or bring the enjoyment of the Advantages and/or Special Advantages to an end, with sufficient advance notice to the International Madridista cardholder.

III. Scope and Validity of the International Madridista Card, of the Promotional Resources and the Advantages and/or Special Advantages.

III.1. The validity of the International Madridista Card expires after one year from the date of its issue; however, validity will be deemed as extended for successive years, unless there is a written renunciation by one of the parties. All the extensions bear renewal of the annual fee, subject to pertinent increases or decreases due to modifications. Non-renewal of the International Madridista Card will require its return.

IV. Absence of Liability of Real Madrid F. C.

Real Madrid F. C. does not assume any liability before International Madridista members with regard to:

(i) the veracity and accuracy of information given to Collaborating Companies, particularly those regarding the International Madridista Programme and/or Promotional Resources, Advantages and/or Special Advantages.

(ii) the loss or fault in the quality and efficiency of the provision of services and/or products, nor the deficiencies of the services and/or products offered or provided by the Collaborating Companies in the framework of the Promotional Resources, Advantages and/or Special Advantages.

Real Madrid F. C. will not answer for damages and prejudicial consequences that the International Madridista Member may suffer as a result or on occasion of the enjoyment or lack of enjoyment of the Advantages and/or Special Advantages.

V. Obligations and Responsibilities of the International Madridista Member.

V.1. When using the International Madridista Card and/or Promotional Resources, and on enjoyment of the Advantages and/or Special Advantages, International Madridista members must comply with the current General Terms and Conditions, and the special warnings or instructions of use or enjoyment made available by Real Madrid F. C. and/or its Collaborating Companies.

V.2. When it is necessary to give personal information to Real Madrid F. C. and/or to its Collaborating Companies, the International Madridista member must accurately provide the information supplied and keep it up-to-date.

VI. Personal Information

By acceptance of these General Terms and Conditions, the International Madridista member is informed and expressly consents that the Real Madrid F. C. handles the information provided by the International Madridista member, as well as any future information that may be communicated by its Collaborating Companies (such as purchase information) for commercial ends, and for the design and creation of communications and sales offers better adapted to the purchase habits of the International Madridista member, and for the creation of communications, satisfaction surveys, and sales offers by Collaborating Companies. By accepting these General Terms and Conditions, the International Madridista member expressly authorizes the creation of the commercial communications described above, in any form of communications media (including electronic media such as email or mobile telephone messaging).

The International Madridista Loyalty Programme cardholder gives his or her express consent to the communication of personal information by Real Madrid F. C. to its Collaborating Companies (for example, the issuing entity of a Real Madrid Debit / Credit Card). The activities carried out by said entities will include the following sectors of business: financial and insurance products and services, telecommunications, electronics and household appliances, media and communications, I.T. and Internet , beauty and health, textiles, clothing and accessories, automotive services and products, distribution and catalogue sales, foods and beverages, services and products of the chemical and petrochemical sector, services and products of the electricity sector, games and gambling, leisure and entertainment products (for example, concerts, travel, restaurants, etc.). By these General Terms and Conditions, the International Madridista member is advised of this initial communication of his or her personal data.

Such data will be stored in a confidential computer file under the responsibility of Real Madrid F. C. International Madridista Cardholders may exercise their right of access, correction or cancellation regarding this data, as well as their opposition to the treatment described above, by writing to Real Madrid F. C. and providing photocopies of their passport or identity card and original membership application, dated and signed, and specifying an address for future correspondence.

VII. Communications.

Should it be necessary to contact Real Madrid F. C. for any reason , the International Madridista member may do so by writing to: Apdo. de Correos 51.348, Ref: International Madridista, 28080 Madrid, Spain; by email at madridista.cm@corp.realmadrid.com; or by calling our Madridista Helpline at +34 902 22 11 44.

VIII. Right of Termination.

The right of termination may be exercised within a maximum period of fifteen (15) days from the day after receipt of the International Madridista Card, via a letter sent by post to the address indicated in point VII, enclosing the International Madridista Card.

ADVANTAGES OF THE INTERNATIONAL MADRIDISTA PROGRAMME

The International Madridista Card will always identify you as a member of the best Club in the world, and with it you will be able to experience everything that happens in Madrid from a new perspective: that of a MADRIDISTA..

To be a MADRIDISTA and to enjoy the Advantages offered for your loyalty to our Club, all you have to bear in mind is the following:

If you are of lawful age and live outside Spain. you must request membership in the International Madridista Programme under one of its three modalities – Basic, Magazine or Special –, by telephone, Internet at www.realmadrid.com (through the electronic application form or downloading it onto paper and sending it by post to Apdo. de Correos 51.348, Ref: International Madridista, 28080 Madrid, Spain), or at the Santiago Bernabéu Stadium ticket boxes and other official Real Madrid F. C. installations. If you are not of lawful age, you must have authorisation from your parents or guardian to pay the fee using credit cards.

The annual fees for the International Madridista Programme are shown on the application form, on the Real Madrid F. C. official website, “www.realmadrid.com”, and are available at the Madridista Helpline +34 902 22 11 44. International Madridista members will be notified of variations to the annual fee.

Once you have received the International Madridista Card, you may enjoy the following Advantages, depending on the modality selected, as the three forms have different annual fees. A. ADVANTAGES OF INTERNATIONAL MADRIDISTA BASIC

1. International Madridista Card. The first Advantage of the International Madridista Programme is the card that will identify you for the period of one year as an official cardholding supporter of Real Madrid F. C. This card will expire the month that the annual membership fee becomes due. If this fee is paid, you will be sent a new card valid for another year.

2. You will receive, at the email address you provided when applying for membership in the International Madridista Programme, our electronic newsletter “HALA MADRID Online”.

3. International Madridista members will automatically take part in the monthly draws for packs of Madrid products, free of charge. The monthly winners will be published on the

International Madridista website, a link to which can be found on Real Madrid’s home page, www.realmadrid.com.

4. Annual draw of a trip to Madrid. International Madridista members will have the chance to travel to Spain with a companion and watch a match at the Santiago Bernabéu. The terms and conditions of this draw will be held by a Notary, and the winners will be published on www.realmadrid.com.

5. Advantages when visiting Madrid. When in Madrid, International Madridista members can enjoy all the Advantages enjoyed by International Madridista members in national territory.

6. International Madridista members may opt in for preferential purchase of tickets to those official matches that Real Madrid plays at the Santiago Bernabéu Stadium, depending on the availability of tickets assigned for this purpose. In order to make a reservation, cardholders must call +34 902 22 11 44, notifying this intention at least one month before the match is held. The conditions and limitations of this advantage will be given during the same call. The conditions for exercising this preferential reservation right (quota of tickets available, reservation periods and purchase channel) may vary for each match, but information will be available at all times on the Madridista Helpline +34 902 22 11 44 and on the website “www.realmadrid.com”.

7. Contact Real Madrid through the exclusive International Madridista area of the Internet, or by calling the Madridista Helpline: +34 902 22 11 44. B. ADVANTAGES OF INTERNATIONAL MADRIDISTA MAGAZINE
1. Includes all of the Avantages of International Madridista Basic.
2. Welcome Pack. The set of materials that accompanies this letter and your International Madridista Card.

3. You will also receive, at the physical address you provided when applying for International Madridista membership, our official quarterly magazine “Hala Madrid”. C. ADVANTAGES OF INTERNATIONAL MADRIDISTA SPECIAL
1. Includes all of the Advantages of International Madridista Basic and Magazine.
2. On payment of the initial membership fee and on each renewal, a special gift will be sent to you at the street address you have provided.

New Advantages and Special Advantages will be incorporated little by little in each of the three modalities, and will be announced on the International Madridista Programme website, within the Real Madrid website at www.realmadrid.com <http://www.realmadrid.com/>